SnapBay Support Center

1. Open SnapBay and tap "Connect eBay Account"

2. You'll be redirected to eBay's secure login page

3. Sign in with your eBay seller account credentials

4. Authorize SnapBay to access your account

5. You'll be redirected back to SnapBay, ready to start listing!

SnapBay's AI analyzes your photos to automatically generate professional descriptions, suggest appropriate categories, and recommend competitive pricing based on similar sold items on eBay.

• Free Trial: 5 days, 20 listings, 8 photos each, all premium features
• Free Forever: 3 listings/month, 3 photos each, basic AI
• Pro ($4.99/month): 20 listings/month, 6 photos each, auctions
• Unlimited ($9.99/month): Unlimited listings, 8 photos each, advanced AI

Save 33% with yearly billing on paid plans!

eBay has specific policies for listings. Common issues include:

• Prohibited items (check eBay's prohibited items list)
• Category mismatch (try selecting a different category)
• Image quality issues (ensure photos are clear and well-lit)
• Description violations (avoid prohibited keywords)

Review eBay's error message and adjust your listing accordingly.

iOS: Go to Settings > Apple ID > Subscriptions > SnapBay > Cancel Subscription

Android: Open Google Play Store > Menu > Subscriptions > SnapBay > Cancel

Your subscription will remain active until the end of the current billing period.

Yes! You can edit your listings directly on eBay after they're posted. SnapBay creates the initial listing, and then you can make changes using eBay's standard editing tools.

Absolutely. SnapBay uses eBay's official OAuth 2.0 authentication system and never stores your eBay login credentials. All data transmission is encrypted with bank-level security.

SnapBay supports all standard image formats including JPEG, PNG, and HEIC. For best results, use well-lit, high-resolution photos with your item as the main focus.